What if I need my car sooner than I thought?
No problem. There is a Boost button on your charger and in the app, that allows you to override your charging schedule and deliver maximum charging power, so your car is ready ASAP. Just remember that when you override your charging schedule, you’ll be giving less support to renewables on the grid, and may miss out on a chance to save energy on your electricity bill.
What if I change my electric car?
Our smart charger is programmed to work best with the electric car you had when you bought the charger. If you’ve changed your car, let us know by sending an email to email@example.com. We’ll try to make the update as quickly as we can, but in the meantime, we recommend that you charge in Boost mode to ensure your car charges fully. Please note - The Vehicle-to-Grid charger is only compatible with Nissan LEAFs with a battery capacity of 30 kWh or greater.
Is it ok to charge other peoples electric cars?
No problem, although we’d recommend charging in Boost Mode, as the Kaluza platform will work best with the electric car you had when you bought the charger. Please note - The Vehicle-to-Grid charger is optimised for the car you signed up with so should not be used with someone else's electric car. For more information visit more details: https://www.ovoenergy.com/terms/vehicle-to-grid-charger